Crew LaLa products are all custom items handmade with thought, love and attention to detail put into every piece. Our products are made from quality fabrics and backed with strong yet soft webbing to give you the unique style you love with the durability your pup needs. Safety being the main focus for any puppy parent, each piece has been triple stitched at all stress points to keep the durable, high quality hardware in place.

As each item is handmade to order, we do not accept returns but are happy to exchange non-customized products in original, unworn condition. 

If it is your first time ordering a Crew LaLa item and you aren't sure of the size your pup needs, we'd love to help guide you towards the perfect fit! 

To start an exchange, please e-mail us at woof@crewlala.com with your order number, product(s) you want to exchange and the details of the new item(s) you would like in return. We will add your new items to our production schedule as soon as the original items are received.